Details for Volunteer Management

TBA

Awards offering Volunteer Management

This unit is offered as a part of the following awards:

• Bachelor of Business
• Bachelor of Business and Bachelor of Ministry
• Bachelor of Business and Bachelor of Theology

Unit Content

Curriculum Objective

TBA

Outcomes

1. Describe historically and sociologically the role of volunteers in Australian and international communities. This includes volunteerism in Christian and NFP organizations;
2. Analyse various theories and approaches to understanding volunteer motivation;
3. Describe key approaches and theories to volunteer management;
4. Discuss the effective use of volunteers, including the value, costs and benefits of utilizing a volunteer workforce;
5.  Identify key issues in the volunteer management and critically assess theoretically-based solutions. This includes issues such as: recruitment, training, induction/orientation and PD of volunteers;  supervision of volunteers; retaining volunteers;  aligning expectations of volunteers and organisations; use of volunteer boards of management within the community NFP sector; responsibilities and obligations of an employer of volunteers; and legal requirements (such as WHS).

Assessment Methods

• Minor Essay 30% (2000 words)
• Forum Discussions 20% (2500 words)
• Class Presentation 50% (15mins plus 2500 word write up)

Representative References

Recommended Reading:

• Burt, E. & Taylor, J. ‘Information and Communication Technologies. Reshaping Voluntary Organizations?,’ Nonprofit Management & Leadership, 2000, Vol 11 (2): 131 – 143.
• De Waal, A., Strategic Performance Management: A Managerial and Behavioural Approach, New York: Palgrave Macmillan, 2007.
• Goleman, D. Working with emotional Intelligence, UK: Bloomsbury, 1998.
• Kramar, R., & Syed, S., (eds), Human Resource Management in a Global Context: A Critical Approach, New York: Palgrave Macmillan, 2012.
• Lyons,M., Third Sector: the contribution of non-profit and co-operative enterprises in Australia, St Leonards, NSW: Allen and Unwin, 2001.
• Moore, M., ‘Managing for Value: Organizational Strategy in For-Profit, Nonprofit, and Governmental Organizations,’ Nonprofit and Voluntary Sector Quarterly, 2000, Vol 29 no. 2 Supplement 2000: Sage Publications: 183-204.
• Powell, W.W., & Steinberg, R., (eds) The Non- profit Sector: A Research Handbook, New Haven, CT: Yale University Press, 2006.
• Searle, R.H. & Skinner, D., (eds) Trust and Human Resource Management, Cheltenham: Edward Elgar, 2011.
• Scott, D., Don't mourn for me - organise - : the social & political uses of voluntary organisations, St Leonards, NSW: Allen and Unwin, 1981.
• Varma, A.,… [et al], Performance Management Systems: A Global Perspective, New York : Routledge, 2008.
• Warburton. J, & Oppenheimer, M. (eds), Volunteers and Volunteering, Sydney: Federation Press, 2000.
• Zappala, G., 'Corporate citizenship and human resource management: a new tool or a missed opportunity?' in Asia Pacific Journal of Human Resources, 2004, Vol. 42 (2): 185- 201.

Journals:

• Academy of Management Journal
• Asia-Pacific Journal of Human Resources
• Human Resource Management
• Harvard Business Review
• International Journal of Human Resource Management
• Journal of Business Psychology