AC

Alphacrucis College

Certificate III in Business

This qualification is only available for domestic students.

This course will provide students with administrative skills and technical ability to start a career in the business sector to work in an office situation. It is designed for people who have little or no administrative or technical skills, and are looking into switching to rewarding careers such as:

  • Customer service advisor
  • Data entry operator
  • General clerk
  • Typist
  • Word processing operator
  • Office Administrator
  • Payroll Officer

This qualification prepares individuals for work in an office environment.

Duration

26 weeks

Delivery Method

Domestic Students : Full Time Face to Face or Correspondence

International Students : Full Time Face to Face only

SUBSTANTIAL RECOGNITION OF PRIOR EXPERIENCE IS AVALABLE FOR THIS COURSE. Please discuss RPL provisions with a course advisor on 02 9645 900

Attendance For Face to Face Delivery

21 hours a week, over three days. For more information refer to the timetable.

Application for Admission

To apply now click here, or for further information contact our Recruitment Officer on +61 2 8893 9022 or email futurestudents@ac.edu.au

Mr Mark Dunnett (faculty profile)

Profile photo for Mark Dunnett

Mark has been involved in adult education for over 25 Years. He has trained in a wide variety of organisations including the Australian Defence Dept, NSW Police Service, Wesley Mission Sydney, Charity Computers Australia, not for profits and retail business.

He has founded and grown a number of business as well worked in management for existing organisations. His major interest is teaching Social Enterprise, Leadership and Personal Development.

Entry Requirements

IELTS

English ability will need to be at the IELTS 5.5 (International English Language Testing System) level or higher, since written and oral forms of communication are an important part of the course.

Academic Entry Requirements

Completion of the BSB20107 Certificate II in Business or other relevant qualification/s; or
Providing evidence of some vocational experience assisting in a range of support roles without a formal business qualification.

Additional Entry Requirements

This qualification is available for students who are 18 years or older.
Domestic students under the age of 18 may apply and may be included. Applications on a case by case basis.


Fees – 2012

Local Students: AU$1950.00
International Students: AU$2500.00

Complete Fee Schedules and FEE-HELP information (where appropriate) for all Alphacrucis courses can be found in our Documents section, under the Fees and FEE-HELP Information link.

Important: The total cost is based on students enrolling in the complete course or qualification for the standard delivery stream on offer. Fees are actually set on a per unit level, so that the total cost of an award is [number of units in award] x [cost of units]. Accordingly, the total cost of an award will vary depending on the units chosen. International students are required to enrol in the complete course or qualification. The fees are subject to change. Please contact Alphacrucis for an up to date fee schedule.


Australian Skills Quality Authority Information

  • Legal name: Alphacrucis College Limited
  • RTO National code: 90525

Units offered as part of this Award:

BSBADM307B - Organise Schedules

Description: This unit describes the performance outcomes, skills and knowledge required to manage appointments and diaries for personnel within an organisation, using manual and electronic diaries, schedules and other appointment systems. Unit detail page >>

BSBCMM301A - Process Customer Complaints

Description: This unit describes the performance outcomes, skills and knowledge required to handle formal and informal negative feedback and complaints from customers. Unit detail page >>

BSBCUS301A - Deliver and monitor a service to customers

Description: This unit describes the performance outcomes, skills and knowledge required to identify customer needs and monitor service provided to customers. Unit detail page >>

BSBDIB301A - Work effectivly with diversity

Description: This unit describes the performance outcomes, skills and knowledge required to recognise and interact productively with diversity in the workplace. It covers sensitive responses to, and interactions with, all manner of diversity that might be encountered during the course of work. Unit detail page >>

BSBINN301A - Promote Innovation in a Team environment

Description: This unit describes the performance outcomes, skills and knowledge required to be an effective and pro active member of an innovative team. Unit detail page >>

BSBITU302A - Create Electronic Presentations

Description: his unit describes the performance outcomes, skills and knowledge required to design and produce electronic presentations for speakers, for self access and for online access. Unit detail page >>

BSBITU304A - Produce Spreadsheets

Description: This unit describes the performance outcomes, skills and knowledge required to develop spreadsheets through the use of spreadsheet software. Unit detail page >>

BSBITU306A - Design and Produce business documents

Curriculum objective: Unit detail page >>

BSBLED301A - Undertake e-Learning

Description: This unit describes the performance outcomes, skills and knowledge required to undertake learning using electronic and communication technologies. It relates to the identification of learning needs and opportunities and to the development of an elearning plan. Unit detail page >>

BSBOHS301B - Apply knowledge of OHS legislation in the workplace

Description: Apply knowledge of OHS legislation in the workplace This unit describes the performance outcomes, skills and knowledge required to apply understanding of the occupational health and safety (OHS) legal framework in the workplace. It includes determining relevant legislation and contributing to any actions to ensure compliance with OHS legislation, codes and standards is achieved. Unit detail page >>

BSBPUR301B - Purchase Goods and Services

Description: This unit specifies the outcomes required to determine purchasing requirements, and make and receive purchases. Unit detail page >>

BSBWOR301A - Organise personal work priorities and development

Description: This unit describes the performance outcomes, skills and knowledge required to organise own work schedules, to monitor and obtain feedback on work performance, and to maintain required levels of competence. Unit detail page >>